Privacy Policy

Last updated July 28, 2026

Thank you for choosing to be part of our community at Ace Revenue Solutions, dba AceMedBill / Ace Medical Billing ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at https://acemedbill.com/appointment.php.

AceMedBill is proudly operated by Ace Revenue Solutions, a U.S.-based revenue cycle management company.

When you visit our website https://acemedbill.com/ (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. What Information Do We Collect?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; and other similar information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information.

The information we collect includes:

• Log and Usage Data. Service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website — IP address, device information, browser type and settings, date/time stamps, pages and files viewed, searches and other actions you take.
• Device Data. Information about your computer, phone, tablet or other device — IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, ISP and/or mobile carrier, operating system and system configuration information.
• Location Data. Information about your device's location, which can be either precise or imprecise. You can opt out by refusing access to the information or by disabling your Location setting on your device. Note that opting out may restrict certain aspects of the Services.

2. How Do We Use Your Information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive:

• To facilitate account creation and logon process.
• To post testimonials (with your prior consent).
• To request feedback and contact you about your use of our Website.
• To enable user-to-user communications with each user's consent.
• To manage user accounts.
• To send administrative information to you.
• To protect our Services (fraud monitoring and prevention).
• To enforce our terms, conditions and policies and comply with legal requirements.
• To respond to legal requests and prevent harm.
• To fulfill and manage your orders, payments, returns, and exchanges.
• To administer prize draws and competitions.
• To deliver and facilitate delivery of services to you.
• To respond to user inquiries and offer support.
• To send you marketing and promotional communications (you may opt-out at any time).
• To deliver targeted advertising tailored to your interests and/or location.
• For other business purposes such as data analysis, identifying usage trends, and improving our Website, products, and marketing.

3. Will Your Information Be Shared With Anyone?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data based on the following legal bases: Consent, Legitimate Interests, Performance of a Contract, Legal Obligations, and Vital Interests.

More specifically, we may share your personal information in the following situations:

• Business Transfers. In connection with any merger, sale of company assets, financing, or acquisition.
• Business Partners. To offer you certain products, services or promotions.

SMS opt-in and Phone Numbers collected for SMS communication purposes will NOT be shared with third parties and affiliates for marketing purposes.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. Do We Use Google Maps?

In Short: Yes, we use Google Maps for the purpose of providing better service.

This Website uses Google Maps APIs which is subject to Google's Terms of Service. To learn more, please view Google Maps APIs Terms of Service or Google's Privacy Policy.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than 1 year.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store it isolated from any further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

8. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. Contact details: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home.html.

Cookies: Most Web browsers are set to accept cookies by default. You can set your browser to remove or reject cookies, though this may affect certain features or services of our Website. To opt-out of interest-based advertising visit http://www.aboutads.info/choices/.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard is adopted in the future, we will inform you in a revised version of this privacy notice.

10. Do California Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website.

CCPA Privacy Notice

Categories of personal information collected in the past twelve (12) months:

Category	Examples	Collected
Identifiers	Name, alias, postal address, phone number, unique personal identifier, IP address, email address	YES
Personal information (CA Customer Records statute)	Name, contact information, education, employment, financial information	YES
Protected classification characteristics	Gender and date of birth	NO
Commercial information	Transaction information, purchase history, financial details, payment information	YES
Biometric information	Fingerprints and voiceprints	NO
Internet or other similar network activity	Browsing history, search history, online behavior, interest data	YES
Geolocation data	Device location	NO
Audio, electronic, visual, thermal, olfactory, or similar information	Images and audio, video or call recordings	NO
Professional or employment-related information	Business contact details, job title, work history	NO
Education Information	Student records and directory information	NO
Inferences drawn from other personal information	Inferences to create a profile about an individual's preferences and characteristics	YES

Your Rights with Respect to Your Personal Data

• Right to request deletion — You can ask for the deletion of your personal information, subject to certain legal exceptions.
• Right to be informed — You have the right to know whether we collect and use your personal information, the categories collected, the purposes, and whether we sell it.
• Right to Non-Discrimination — We will not discriminate against you if you exercise your privacy rights.
• Other rights — You may object to processing, request correction, designate an authorized agent, or request to opt-out from future selling of your personal information to third parties (we will act within 15 days).

Ace Revenue Solutions (dba AceMedBill / Ace Medical Billing) has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. AceMedBill will not sell personal information in the future belonging to website visitors, users and other consumers.

11. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email or phone, or by post:

13. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request via email or by contacting us on the website. We will respond to your request within 30 days.

14. Website Maintenance

This website has been created and is overseen by LifeX Marketing. LifeX Marketing specializes in website design, Storybrand marketing, and Search Engine Optimization (SEO) marketing. If you have any comments about this website, please contact LifeX Marketing directly through our website.

15. SMS Terms and Conditions

Text & SMS Message Communications

When booking an appointment online, providing your cell phone number on the contact us form, and/or texting AceMedBill unsolicited, you consent to receive text messages sent by Ace Revenue Solutions (dba AceMedBill / Ace Medical Billing), 888-538-5816, regarding inquiries and appointment reminders. Consent to these terms is not a condition of purchase.

• Opt-In Method: By submitting form online at https://acemedbill.com/appointment.php
• SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at https://acemedbill.com/.
• Customers will receive updates regarding your appointment or other relevant information regarding recent orders.

Visit our Privacy Policy and Terms of Service.